Dubai Outsource City (DOC)

Dubai Outsource City (DOC), formerly Dubai Outsource Zone and part of TECOM Group, is a dedicated business park for local and international outsourcing companies. Established in 2007, DOC caters to the market demand for outsourcing firms. DOC offers a platform for Business Process Outsourcing (BPO), IT Outsourcing, HR Outsourcing, Payroll Outsourcing, Financial Transactions Services, Shared Services, call center and back-office operations

This outstanding Free Zone offers comprehensive, purpose-built infrastructure for entities looking to establish a stronghold in the UAE market. You can find state-of-the-art office spaces, facilities management services, robust telecom and around the clock security service.

The outstanding benefits of Dubai Outsource City include, but not limited to, 100% business ownership and tax-free income. In addition, you can benefit from value added services such as networking opportunities, industry awareness programs, venue management and government services.

Benefits of Setting Up a Business in DOC

No currency restrictions

Metro Ethernet environment

Groundbreaking infrastructure

100% repatriation of capital and profits

Significant opportunities for channel and market growth

Communication infrastructure based on the latest technologies

Business Types in DOC

Free Zone Limited Liability Company (FZ-LLC)

An FZ-LLC is a separate legal business with shareholders as individuals and/or corporates. The minimum capital requirement for incorporation depends upon the type of business activity you choose.

A Branch of a Foreign Company

A branch of a foreign company is a business legally dependent on its parent company. To establish a branch in DOC, having a minimum share capital to setup the business is not mandatory.

Key Steps to Setup a Business in DOC

  • Stage 1

    Submit application form for approval

  • Stage 2

    Submit the legal documents needed for company registration

  • Stage 3

    Sign the Memorandum and Articles of Association (MOA & AOA)

  • Stage 4

    Deposit the share capital

  • Stage 5

    Sign and return the Customer Confirmation Letter and make the payment

  • Stage 6

    Sign a lease and personnel sponsorship agreement

Documents Required to Setup a Business in DOC

Business plan

Board resolution

Proof of share capital

Application form for a license

Registration fee and license fee

Specimen signature of the manager

Agreement of personnel secondment

Personal details of the shareholder(s)

Application form for company registration

Color copy of passports of the manager/director(s)/shareholder(s)

Original Memorandum of Association (MOA) and/or Articles of Association (AOA)

Certificate of Authorization for the GCC Standardization Organization (GSO)

Benefits of Setting Up a Business in DOC

For corporates planning to establish an outsourcing business in the UAE, DOC is the ideal place since DOC meets all the necessary facilities to establish and operate an outsourcing company. The below briefed are a few of the activities permitted in this free zone.

Document Management

IT Management

Customer Care

Transaction Processing

Operations Support

Property Management Services

Hotels and Leisure Facilities

Regional Headquarters

Moreover, it is worth citing that the presence of some of the local and international companies is an added advantage to incorporate a company in this outsource free zone. Some of the known companies include, but not limited to Air Travel Enterprise, Adventity BPO, Dulsco, Alwesal Marketing Management and MENA Business Services.
The structure of Dubai Outsource City free zone facilitates all outsourcing companies to run all their activities from one place. Though Business Setup seems to be a relatively simple task in the UAE, it is always advisable to take an expert consultation before you commence any activity. An expert consultant from Prime Global can help you understand the benefits and restraints associated with DOC or any other Free Zone in the UAE. Contact us today to get an expert advice!

Make A Difference With Expert Team



Chat on WhatsApp with one of our representatives or send us an email to

× WhatsApp us!